At the next Business Builder Forum (Click here if you have never been to a BBF before) we’ll be giving you a simple action plan that could increase your profits by 25-125%.
Let’s face it... every business makes mistakes and sometimes has unhappy customers. But it's what you do about it when things go wrong that really matters.
So in our fast paced BBF presentation we’ll reveal a proven six step “service recovery” system that will allow you to turn even the unhappiest customer into a raving fan of your business.
And you’ll walk away with everything you need to make sure that you never lose another customer ever again (and, according to research, increase your profits by 25-125% in the process).
As you know the Business Builder Forum has always made big promises, has always received great feedback for living up to those big promises... and will get even better feedback this time since the ideas you will learn are so practical and profitable that you will be able to start using them straight away.
It all starts at 8am (coffee served from 7.45am) on 27 March 2008 at our offices (see http://www.greenstoneco.co.uk/about/contacts.html for a map) and will finish by 10am so that you can still do a full day in the office. Tickets for individual Business Builder Forums are usually £58.75 but we are so convinced that you will find the meeting a hugely valuable and enjoyable use of your time that you can come to your first two completely free of charge.
All you have to do is contact Sally on 0845 4667000 and she will make all the necessary arrangements.
Date:3 March 2008
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